IT-Servicemanagement
ITIL

Tarchouna Digital Workplace Services

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Implementation project
IT/SAP Servicemanagement with ITIL

If you have already made a decision or if ITIL is already integrated in your company but you do not know how to implement it or which tools you need to do so in order to comply with a classic project method like ITIL, you are welcome to send me a non-binding request for an implementation project.

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Project Implementation Process

According to the appropriate project method, this is processed sequentially from project development to the final project start.

Project Development

Project Implementation

Start of Project

Project Briefing

Your job offer

If ITIL is already integrated in your company and you need an additional employee on a temporary freelance basis or on a permanent basis, you are welcome to hire me without obligation using this contact form.

You can specify in the contact form which ITIL role I should be responsible for or which one I should represent.

Not sure yet?

Find a decision template for your suitable project with multiple project methods

Decision making process

Your case scenario is analysed with the help of workshops to decide the appropriate project method between Scrum, Prince2 or within ITIL.

Workshop

Decision Template

Project Evaluation

Finding the right project!

About Me

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  • Short profile
  • Certificates
  • References
Portfolio

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  • Office Management

  • Multilingual Communication Services
  • Multilingual Communication Support
  • Translation
  • Project Management
  • Proofreading
  • Specialized translations for HR
  • RMA (Return Material Authorization)-Service
  • Workshop
  • Customer Service: Live Chat Assistance/Phone Assistance
  • Ticketing
  • Knowledge Base
  • Administrative Management
  • Report
  • Meeting Minutes

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  • Windows 10
  • Office 365
  • Azure
  • Cloud
  • Intune
  • SCCM
  • Datacenter
  • Projectmanagement
  • Consulting
  • Trainer
  • Support

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  • SAP Fiori
  • SAP Webdynpro
  • SAP Cloudplatform
  • SAP-User Experience Strategie
  • SAP Solution Manager
  • SAP S/4 Hana
  • SAP MM
  • SAP SD
  • Consulting
  • Support
  • Projectmanagement

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  • Business Information Systems
  • Data protection
  • Digitalisation
  • Operations Management
  • Process management
  • Project management
  • System Engineering
  • Support Engineering
  • IT-Architect

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  • Digital Office Management
  • Collaboration-Software
  • VoIP
  • Print Management
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  • Technical solutions to problems are documented at a professional level.
  • Following the step-to-step instructions or how-tos design.
 

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  • 1st/2nd/3rd Level Support
  • Live Chat/Phone Assistance
    Ticketing
  • Mobile Device Management
  • Client Management
  • Application Management
  • Report
  • Knowlegde Base
  • Asset Management
  • Workshop
  • Project Management
  • Quality Assurance
  • IT Consulting & Support
  • Quality Assurance
  • Microsoft Consulting& Support
  • SAP Consulting & Support

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  • Design
  • Website development
  • IT Business
  • IT Security
  • Email Communication
  • Data protection

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  • Conference call
  • Wifi configuration
  • Microsoft Office 365
  • Connected Services

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